Contact & Legal Information
Version 1.0 · Effective September 25, 2026 · Last updated September 25, 2026
At a glance
ChatNow is run by Skyline Online LLC, a New Mexico company. Each kind of request has its own email address, listed below. To report a message, a profile or an intimate image, use Report & Appeals. This summary is for convenience; the full text below controls.
1. Who runs ChatNow
ChatNow, the chat service at chat-now.net, is operated by Skyline Online LLC, a New Mexico limited liability company (New Mexico Business ID 0008044922), 1209 Mountain Road Place NE, Ste N, Albuquerque, NM 87110, USA. Managing Member: Gérald A.
2. How to reach us
| For | Write to |
|---|---|
| Questions, your account, ChatNow Premium, accessibility | contact@chatnow.fr |
| Reports, intimate images, child safety, appeals, parents (see Report & Appeals) | safety@chatnow.fr |
| Your personal data (see Privacy Policy) | privacy@chatnow.fr |
| Legal notices, authorities, copyright (see Copyright), defamation, disputes | legal@chatnow.fr |
| Security vulnerabilities (see below) | security@chatnow.fr |
Phone: +1 505-855-0937. Mail: Skyline Online LLC, 1209 Mountain Road Place NE, Ste N, Albuquerque, NM 87110, USA. You can also use our contact form.
3. Person responsible for safety
Gérald A., Head of Trust & Safety, is responsible for moderation, reports and child safety. Contact: safety@chatnow.fr.
4. Notice to California users
Under California Civil Code § 1789.3: the provider of this service is Skyline Online LLC, 1209 Mountain Road Place NE, Ste N, Albuquerque, NM 87110, USA, +1 505-855-0937. The basic service is free; ChatNow Premium is a one-time payment for one month that never renews, with its price in US dollars shown before you pay (see Terms, Premium). To resolve a complaint, contact contact@chatnow.fr, or the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Sacramento, CA 95834, 1-800-952-5210 or 916-445-1254.
5. Law enforcement requests
Send requests to legal@chatnow.fr or to our mailing address above. We disclose user data only as US law allows:
- a subpoena for basic subscriber information;
- a court order under 18 U.S.C. § 2703(d) for other non-content records;
- a search warrant for the content of messages.
Emergencies. If there is a danger of death or serious physical injury, write to legal@chatnow.fr with "Emergency" in the subject line. We review emergency requests as a priority and may disclose information under 18 U.S.C. § 2702(b)(8) and (c)(4).
Preservation. We accept preservation requests under 18 U.S.C. § 2703(f).
User notice. We tell users about requests for their data unless the law prohibits it (for example, an order under 18 U.S.C. § 2705(b)), or the case involves an emergency or child safety.
As a US company, we answer valid US legal process for data wherever it's stored (18 U.S.C. § 2713). Authorities outside the United States should use a mutual legal assistance treaty or an agreement under the CLOUD Act. Webcam is never recorded and guest content is deleted 24 hours after the guest leaves, so some data may no longer exist (see How long we keep it).
6. Report a security vulnerability
Email security@chatnow.fr with enough detail for us to reproduce the issue. Our security.txt file is at chat-now.net/.well-known/security.txt. Please don't access, change or keep other users' data, and don't disrupt the service while testing. We acknowledge every report.
7. Accessibility
We aim to meet WCAG 2.1 Level AA. If anything on ChatNow is hard to use with assistive technology, email contact@chatnow.fr and we'll help and fix it where we can.